Contact us


You can contact our helpdesk team by phone and email:

020 7944 4908

Our phone lines are open Monday to Friday, 9am to 5pm.

Please note the helpdesk team are unable to transfer calls internally to members of HS2 Ltd staff

Press and media enquiries

The press and media enquiries line is for accredited journalists only.

For enquiries during office working hours, Monday to Friday, 9am to 5pm, please call:

020 7944 6149

For enquiries outside of these hours and at the weekend, please call:

020 7944 0550

Recruitment enquiries

All recruitment enquiries should be directed to us via email at:

Our address

If you wish to contact us by post, please write to:

High Speed Two (HS2) Limited
One Canada Square
London E14 5AB

Personal information

For details on how your personal information is used, how we maintain the security of that information, and your rights to access the information we hold for you, please read our privacy policy

Making a complaint

To make a complaint about the service you have received from HS2 Ltd, please follow the most relevant complaints procedure listed below:

General complaints procedure

Exceptional Hardship Scheme complaints procedure

Freedom of information complaints procedure

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