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Community engagement progress report: January to June 2019

This is the third of our public progress reports, covering the 6 month period January to June 2019.

This report draws on a number of case studies of activity during this half of this year, along with currently available data such as from the help desk (number of enquiries, complaints, etc.), funding awarded and the events we have held.

We will be publishing these reports on a 6 monthly basis. These reports will provide transparency about our performance, help us to continuously learn and improve, and show how well we and our contractors are performing across a range of indicators such as how well we handle enquiries and complaints.

View ourĀ community engagement strategy.

Document history

31 October 2019
31 October 2019