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Our six-monthly progress reports are published twice a year and measure how well we’re performing against our 10 Community Commitments.

The progress reports draw on a number of case studies of activity, along with currently available data such as from the help desk (number of enquiries, complaints, etc.), funding awarded and the events we’ve held. You’ll be able to read about some of the real-life examples of how we’re fulfilling our Commitments in areas surrounding the route.

We will be publishing these reports on a 6 monthly basis to provide transparency about our performance, help us to continuously learn and improve, and to show how well we and our contractors are performing across a range of indicators such as how well we handle enquiries and complaints

Community Engagement Progress Reports

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