Go to content

Contact and help

Get help and find out how to contact HS2 Ltd about: complaints, FOI, journalist enquiries and career enquiries.

Help desk for general enquiries

You can contact our help desk for more information on any of our schemes or for help finding things.

Email:

Please note the help desk team are unable to transfer calls internally to HS2 Ltd members of staff.

If you would prefer to write to us you can send letters to the below postal address:

High Speed Two (HS2) Ltd
Two Snowhill
Snow Hill Queensway

Birmingham
B4 6GA

Complaints process and escalation

If you are not satisfied with how your enquiry is being dealt with, visit our section on how to complain.

Make a freedom of information (FOI) request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

HS2 Freedom of Information Manager
High Speed Two (HS2) Ltd
Two Snowhill
Snow Hill Queensway
Birmingham
B4 6GA

Email: HS2Enquiries@hs2.org.uk

Journalist enquiries

Accessibility

The digital team here at HS2 want to make sure our new corporate website is accessible to all visitors and that it complies with level AA of international standard – the Web Content Accessibility Guidelines (WCAG 2.0).

To make sure we achieve our objective, we commissioned the Digital Accessibility Centre to carry out an independent accessibility audit, which is currently underway (March 2018).

 

You may also be interested in